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HPE Insight Remote Support software delivers secure remote support for your HPE servers, storage, network, and SAN environments, which includes the P4000 SAN.
SERIAL NUMBER and GROUP LISTS for 18- and 32-subject printings through Series 2009 version 2.2.16 2 February 2020. In the Protocol drop-down list, select P4000 SAN Solution (SAN/iQ). Type the Username and Password for the Management Group created in Configuring SNMP on the P4000 Storage System. These credentials can be either full LeftHand OS management group or read-only LeftHand OS management group credentials. Login to SAN switch through PuTTY and run the command chassisshow to see the serial number of the SAN switch. Swd77:admin chassisshow CHASSIS/WWN Unit: 1 Header. In 2008, Rolex stopped engraving the serial number at the case 6 o’clock location, using only the serial engraving on the rehaut. By 2010, this had come to become the case for all Rolex models. The serial number of modern Rolex watches don’t have the serial number between the 6 o clock side between the lugs, but only on the inner rehaut. Under federal law, a gun manufacturer or importer must engrave or mark every gun it makes with a serial number on the receiver or frame. Law enforcement agents can use the number to determine the owner of the gun or learn if it was reported stolen, but a private individual cannot.
Note: HPE StoreVirtual Storage is the new name for HPE LeftHand Storage and HPE P4000 SAN solutions. LeftHand Operating System (LeftHand OS) is the new name for SAN/iQ.
Important: Each P4000 Storage Node counts as 30 monitored devices within Insight RS.
Important: For every 100 P4000 devices being monitored by Insight RS, add 1 GB of free disk space to the Hosting Device requirements.
P4000 documentation is available at: www.hpe.com/support/hpesc. Search for LeftHand P4000 SAN Solutions.
To configure your P4000 Storage Systems to be monitored by Insight RS, complete the following sections:Install and configure communication software on storage systems
To configure your monitored devices, complete the following sections:
You need to do the complete install of Centralized Management Console (CMC) to install the SNMP MIBs. If you do not modify the SNMP defaults that CMC uses, then SNMP should work with Insight Remote Support without modification.
Insight RS supports CMC 9.0 and higher (CMC 11.0 is recommended).
CMC 11.0 can be used to manage LeftHand OS 9.5, 10.x, 11.0, and 12.5 storage nodes.
CMC, Windows version has the following requirements:
|Memory size||Free disk space|
|100 MB RAM during run-time||150 MB disk space for complete install|
Note: CMC can be installed on the Hosting Device or it can be install on a separate system. If CMC is already installed on another system, it does not need to be installed on the Hosting Device.
Install the centralized management console (CMC) on the computer that you will use to administer the SAN. You need administrator privileges while installing the CMC.
Insert the P4000 Management SW DVD in the DVD drive. The installer should launch automatically. Or, navigate to the executable (
Or download CMC at: h20392.www2.hpe.com/portal/swdepot/displayProductInfo.do?productNumber=StoreVirtualSW.
Click the Complete install option, which is recommended for users that use SNMP.
Note: If you already have Service Console installed, you don't need to disable it. Insight Remote Support can co-exist with Service Console without conflict.
Use the Find Nodes wizard to discover the storage systems on the network, using either IP addresses or host names, or by using the subnet and gateway mask of the storage network.
The found storage systems appear in the available category in the CMC.
Note: LeftHand Operating System (LeftHand OS) is the new name for SAN/iQ.
Use CMC to upgrade to LeftHand OS 9.5 or higher (LeftHand OS 11.0 is recommended) on the P4000 Storage Systems. If your P4000 Storage Systems already has LeftHand OS 9.5 installed, you do not need to perform this procedure.
Note: For LeftHand OS 9.5 devices, Patch Set 05 is required for all devices.
CMC version 9.0 and higher provide the option to download LeftHand OS upgrades and patches from HPE. Once the current upgrades and patches are downloaded from HPE to the CMC system, CMC can be used to update Management Groups or nodes with these changes.
When you upgrade the LeftHand OS software on a storage node, the version number changes. Check the current software version by selecting a storage node in the navigation window and viewing the Details tab window.
Note: Directly upgrading from LeftHand OS 9.5 to LeftHand OS 12.5 is not supported.
Important: When installing/upgrading LeftHand OS, do not modify the default SNMP settings. The default settings are used by Insight Remote Support, and communication between the P4000 Storage System and the Hosting Device will not function properly if the SNMP settings are modified. SNMP is enabled by default in LeftHand OS. In CMC 9.0 and higher, SNMP traps are modified at the Management Group level, not at the node level.
Understand best practices
LSMD upgrade — LSMD upgrade is required for upgrading from LeftHand OS 7.x.
Virtual IP addresses — If a Virtual IP (VIP) address is assigned to a storage node in a cluster, the VIP storage node needs to be upgraded last. The VIP storage node appears on the cluster iSCSI tab, see figure 'Find the Storage Node Running the VIP'.
- Upgrade the non-VIP storage nodes that are running managers, one at a time.
- Upgrade the non-VIP non-manager storage nodes.
Upgrade the VIP storage node.
Find the Storage Node Running the VIP
Remote Copy — If you are upgrading management groups with Remote Copy associations, you should upgrade the remote management groups first. If you upgrade the primary group first, Remote Copy may stop working temporarily, until both the primary management group and the remote group have finished upgrading. Upgrade the primary site immediately after upgrading the remote site. Refer to 'How to Verify Management Group Version'.
Select the type of upgrade
CMC supports two methods of upgrades, as shown in figure 'Viewing the CMC Upgrade/Installation Window'.
One-at-a-time (recommended) - this is the default and only method that should be used if the storage nodes exist in a management group.
Simultaneous (advanced) - this allows you to upgrade multiple storage nodes at the same time if they are not in a management group. Use this only for storage nodes in the Available pool.
Caution: Do not select 'Simultaneous (advanced)' if your storage nodes are in a production cluster.
Viewing the CMC upgrade/installation window
Increase the size of the OS disk on the VSAs
Due to changes in the size of the VMware tools that get installed during software upgrades from pre-8.5 versions of LeftHand OS, you must increase the size of the OS disk before upgrading the VSA. Additional space requirements are necessary for future software releases, as well. Therefore, we recommend increasing the size of the OS disk to accommodate both requirements at this time.
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Note: These instructions apply to VMware ESX Server. Other VMware products have similar instructions for extending a virtual disk. Please consult the appropriate VMware documentation for the product you are using.
To increase the OS disk size on the VSA, complete the following steps:
Using the CMC, power off the VSA.
Open the VI Client and select VSA → Edit Settings → Hardware.
Select Hard disk 1 (verify that the Virtual Device Node is SCSI (0:0)).
Under Disk provisioning, changed the provisioned size to 8 GB.
Repeat these steps for Hard disk 2 (verify the Virtual Device Node is SCSI (0:1))
Using the VI Client, power on the VSA.
Find the VSA in the CMC and apply the upgrade.
Verify management group version
When upgrading from version LeftHand OS 7.x to release 9.5 or higher, the management group version will not move to the new release version until all storage nodes in the management group (and in the remote management group if a Remote Copy relationship exists) are upgraded to release LeftHand OS 9.5 or higher.
When upgrading from LeftHand OS version 7.x to release 9.5 or higher, the upgrade process validates the hardware identity of all of the storage nodes in the management group. If this validation fails for any reason, the management group version will not be upgraded to 9.5 or higher. For example, if a management group has a mix of platforms, some of which are unsupported by a software release; then only the supported platforms get upgraded successfully, the management group version will not be upgraded if the unsupported platforms remain in that management group.
To verify the management group version, complete the following steps:
- In the CMC navigation window, select the management group, and then select the Registration tab. The management group version number is at the top of the Registration Information section, as shown in figure Verifying the management group version number.
Verifying the management group version number
Check for patches
After you have upgraded LeftHand OS, use CMC to check for applicable patches required for your storage node. CMC 9.0 and higher shows available patches and can be used to download them from HPE to the CMC system.
Use the following procedure to verify your SNMP settings. If you did not modify the LeftHand OS SNMP settings when you installed/upgraded LeftHand OS then you should not need to make any updates during the following procedure.
With LeftHand OS, you can configure different severity Alert levels to send from the Management Group. Under Insight Remote Support, configure each Management Group to send v1 SNMP traps of
Warning levels in
Standard message text length.
LeftHand OS 9.5 and higher Management Groups configure the Hosting Device SNMP trap host destination once at the Management Group level. Even though you only configure SNMP once at the Management Group level under CMC 10.0 and higher, you need to configure SNMP on the Hosting Device to allow traps from all LeftHand OS nodes.
Note: For LeftHand OS Management Groups, users can configure the Hosting Device trap host destination P4000 CLI createSNMPTrapTarget command instead of using CMC. The getGroupInfo command will show the current SNMP settings and SNMP trap host destinations configured at the Management Group level.
Note: If using the P4000 CLI (CLIQ) createSNMPTrapTarget or getGroupInfo commands, the path environment variable is not updated when the P4000 CLI is installed with Insight RS. You will need to use the full path for the P4000 CLI, which is [InsightRS_Installation_Folder]P4000.
To verify and/or update your SNMP settings, complete the following steps:
Verify that SNMP is enabled for each storage system:
Note: LeftHand OS ships by default with SNMP enabled for all storage systems and configured with the 'Default' Access Control list.
Note: LeftHand OS Management Groups configure the Hosting Device SNMP trap host destination once at the Management Group level. With LeftHand OS, you can configure different severity Alert levels to send from the Management Group. Under Insight Remote Support, configure each Management Group to send v1 SNMP traps of
Standardmessage text length.
Select SNMP in the left menu tree and open the SNMP General tab.
Verify that the Agent Status is enabled.
Verify that the P4000 Storage System SNMP Community String is set to
publicor the same value configured in the Insight RS Console for SNMP discovery.
In the Access Control field, verify that either
Defaultis listed or the Hosting Device host IP address is listed. The
Defaultoption configures SNMP to be accessed by the
publiccommunity string for all IP addresses.
Note: The SNMP settings on the P4000 Storage Systems need to match the SNMP settings on the Hosting Device.
Select Alerts in the left menu tree, and verify that alerts are configured with the 'trap' option for each storage system.
Note: LeftHand OS ships by default with traps set for all alert cases.
Add the Hosting Device IP address to the P4000 Storage System's SNMP trap send list. The Hosting Device IP address is needed to configure SNMP traps on each storage system. Note that in CMC 9.0 and higher, SNMP traps are configured at the Management Group level, not at the node level.
Select SNMP in the left menu tree and open the SNMP Traps tab.
Open the Edit SNMP Traps dialog by browsing to SNMP Trap Tasks → Edit SNMP Traps.
In the Edit SNMP Traps dialog, click Add.
In the Add IP or Hostname dialog, type the IP address or host name into the IP or Hostname field. Verify that the Trap Version is
v1, and click OK.
- Repeat steps 3 to 4 for each P4000 Storage System. Alternatively, you could also configure one node using steps 3 to 4, then use the CMC copy node configuration option to copy the configuration to all other nodes.
Add an additional CMC user with read-only credentials. This is recommended if you don't want to have the Hosting Device system administrator to have create/delete control of the storage systems.
Select Administration in the left menu tree.
Create a user group with read-only access, if one does not already exist. Browse to Administrative Tasks → New Group.
Create a new user. First select the group you created in the previous step, then go to Administrative Tasks → New User. Type the User Name, Password, and click Add to add this user to the read-only user group you created.
|ICMP||N/A||Hosting Device||Monitored Systems||Provides system reachability (ping) check during system discovery and before other operations.||Required|
|TCP||5989||CMC (can be running on Hosting Device)||Monitored Systems||P4000 Centralized Management Console (CMC).||Required|
|TCP||5989||Hosting Device||Monitored Systems||Remote Support P4000 Integration Module - P4000 CLI API.||Required|
|TCP||7905||Monitored Systems||Hosting Device||Secure HTTP (HTTPS) port used by the listener running in the Director's Web Interface. The monitored host connects to the Hosting Device on this port (e.g. https://<hostname>:7905).||Required|
|UDP||161||Hosting Device||Monitored Systems||SNMP. This is the standard port used by SNMP agents on monitored systems. The Hosting Device sends requests to devices on this port.||Required|
|UDP||162||Monitored Systems||Hosting Device||SNMP Trap. This is the port used by Insight RS to listen to SNMP traps.||Required|
To discover your monitored devices, complete the following sections:Add P4000 SAN Solution (SAN/iQ) protocol to the Insight RS Console
To add the P4000 SAN Solution (SAN/iQ) protocol, complete the following steps:
- In a web browser, log on to the Insight RS Console (https://<hosting_device_ip_or_fqdn>:7906.)
Create a Named Credential for every set of Management Group credentials:
- In the Insight RS Console, navigate to Company Information → Named Credentials.
- Click Add New Credential.
- Type a Credential Name.
- In the Protocol drop-down list, select P4000 SAN Solution (SAN/iQ).
- Type the Username and Password for the Management Group created in Configuring SNMP on the P4000 Storage System. These credentials can be either full LeftHand OS management group or read-only LeftHand OS management group credentials.
- Click Save.
Add Discovery credentials for the P4000 devices:
- In the Insight RS Console, navigate to Discovery → Credentials.
Create discovery protocol credentials for each Named Credential created earlier.
- In the Select and Configure Protocol drop-down list, select P4000 SAN Solution (SAN/iQ).
- Click New.
- In the Named Credential drop-down list, select the Named Credential created earlier.
- Click Add.
To discover the device from the Insight RS Console, complete the following steps:
- In a web browser, log on to the Insight RS Console.
- In the main menu, select Discovery and click the Sources tab.
Expand the IP Addresses section and add the IP address for your device:
- Click New.
- Select the Single Address, Address Range, or Address List option.
Type the IP address(es) of the devices to be discovered.
Note: When discovering new P4000 devices, do not include any P4000 Management Group Virtual IP (VIP) addresses. VIP addresses are created when you create and configure P4000 clusters. Instead, discover P4000 devices using individual IP addresses, or create IP discovery ranges excluding all P4000 VIP addresses.
If you do discover a P4000 VIP address, you should delete the managed entity for the VIP address from Insight Remote Support Advanced before running any collections or capturing any test traps. After deleting the VIP address entity, re-discover the node using the actual IP address for the P4000 device.
- Click Add.
Click Start Discovery.
Note: Insight RS filters out iLO 4 but not iLO 2 or iLO 3 devices. If an iLO 2 or iLO 3 device is discovered, manually deleted them on the Device Details screen.
To verify the P4000 was discovered correctly, complete the following steps:
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Verify that the appropriate protocols have been assigned to the P4000 device:
- In the Insight RS Console, navigate to Devices and click the P4000 Device Name.
- On the Credentials tab, verify that verify that the P4000 SAN Solution (SAN/iQ) and SNMPv1 protocols have been assigned to the device.
To add the P4000 device's warranty and contract information to Insight RS, complete the following steps:
- In the Insight RS Console, navigate to Devices and click the P4000 Device Name.
- Expand the Hardware section, and type the Serial Number in the Override Serial Number field and the Product Number in the Override Product Number field.
- Click Save Changes.
To verify the device was discovered correctly, complete the following steps:
- In a web browser, log on to the Insight RS Console.
- In the main menu, select Devices and click the Device Summary tab.
Make sure the Status column contains a success icon ().
If there is no success icon, see Resolve monitored device status issues for troubleshooting information.
To verify communication between your monitored device and Insight RS, complete the following sections:Send a test event
To verify that the P4000 Storage System(s) are communicating with the Hosting Device, open CMC and select at least one storage node and send a test trap to the Hosting Device. Select SNMP in the left menu tree and open the SNMP Traps tab. In the SNMP Trap Tasks drop-down list, select Send Test Trap.
Note: In CMC, SNMP traps are configured at the Management Group level, not at the node level.
Go to Hosting Device configurations to verify that the test event was posted to the Hosting Device logs. The CMC read-only credentials were verified during device discovery when each LeftHand OS device was added to Hosting Device monitored listed.Verify collections in the Insight RS Console
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Collections are not automatically run after discovery. HPE recommends that you manually run a collection after discovery completes in order to verify connectivity. Run the collection schedule manually on the Collection Services → Collection Schedules tab.
Verify that this collection ran successfully on the Collection Services → Basic Collection Results tab in the Insight RS Console.
- Log on to the Insight RS Console.
- In the main menu, select Collection Services and then click the Basic Collection Results tab.
- Expand the P4000 Family Configuration Collection section.
- Locate the entry for your device and check the Result column. If the collection was successful, a success icon appears (). If it failed, an error icon appears ().